Contact & injectable assessment

If you are worried now

If there is severe pain out of proportion to the injection, skin turning white, grey, mottled or dusky, a lacy or blotchy pattern, an area that feels cold, blistering or darkening skin, a drooping eyelid, or any change in vision, go to the nearest emergency department immediately or call emergency services. Say that you have had a dermal filler injection, when it was, and which areas were treated. This website is not an emergency channel and is not monitored as one.

When to call rather than attend

A reaction that is settling is reviewed at the interval your team planned. Anything that is not settling, or that is moving in the wrong direction, is reported by telephone the same day so that the team can decide whether you need to be seen. If you are unsure which you are looking at, describe what you see and let the team decide, rather than deciding for yourself that it can wait.

What to bring or send

Bring the record of the injection — which substance class was used, which areas were treated and when — and the batch details if you have them. Bring a list of your medication, and any photographs you have taken since, because they show the direction the area is moving in rather than only how it looks today. If you do not know which product was used, say so rather than guessing.

What the assessment covers

The examination records the substance and the areas treated, reads the skin by colour, temperature and refill, marks and photographs the boundary of anything that has changed, tests vision and eyelid position, and records the pain against what was expected. You should leave with clear answers: whether the circulation is intact, whether anything needs to be dissolved, what is being done to protect the skin and the eye, and when it will be reviewed.

Fees, records and privacy

This site does not quote prices, because the plan depends on the findings and is discussed directly at consultation. What was seen and what was done is documented so that the record follows you, and photographs taken at each visit are what allows the skin to be judged rather than remembered. Clinical photographs are not published or used for teaching without a separate consent you are free to refuse.